300-085 CAPPS Implementing Cisco Collaboration Application v1.0

Exam Number 300-085 CAPPS
Associated Certifications CCNP Collaboration
Duration 75 Minutes (55 – 65 questions)
Available Languages English

This exam tests candidates on the integration options of Cisco Unified IM and Presence, Cisco Unity Express, Cisco Unity Connection, Cisco Prime Collaboration, and Cisco TelePresence Management Suite in a Cisco Unified Collaboration solution. It covers voice messaging deployment scenarios, Cisco Unified IM and Presence features, and the implementation of Cisco Jabber. The exam also covers Cisco Prime Collaboration features and the role of Cisco TelePresence Management Suite in a Cisco Unified Collaboration solution.

Exam Description
The Implementing Cisco Collaboration Applications (CAPPS) exam is a 75 minute 55-65 question assessment that tests candidates on the integration options of Cisco Unified IM and Presence, Cisco Unity Express, Cisco Unity Connection, Cisco Prime Collaboration, and Cisco TelePresence Management Suite in a Cisco Unified Collaboration solution. It covers voice messaging deployment scenarios, Cisco Unified IM and Presence features, and the implementation of Cisco Jabber. The exam also covers Cisco Prime Collaboration features and the role of Cisco TelePresence Management Suite in a Cisco Unified Collaboration solution.

The following topics are general guidelines for the content likely to be included on the exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.

1.0 TMS 15%
1.1 Describe the Operation of TMS management and functions (conference control center, reporting, etc.)
1.2 Use TMS to setup and establish calls

2.0 Provisioning (TMS) 14%
2.1 Understand system components for provisioning
2.2 Configure the VCS and TMS to enable provisioning

3.0 Cisco Jabber 18%
3.1 Configure Cisco Jabber on UCM/Presence
3.2 Configure UDS for Cisco Jabber
3.3 Configure VCS Control and TMS for Cisco Jabber Video for TelePresence and other Cisco Jabber clients for collaboration edge deployments
3.4 Explain how Presence works and its role with VCS or Expressway
3.5 Configure BFCP (desktop sharing)

4.0 Configure Cisco Unity Connection 25%
4.1 Integrate Cisco Unity Connection and Cisco Unified Communications Manager
4.2 Configure Cisco Unity Connection system settings
4.3 Describe call management options
4.4 Configure call routing options
4.5 Configure Cisco Unity Connection partitions and search spaces
4.6 Configure account policies, subscriber classes of service, and subscriber templates
4.7 Import user accounts into Cisco Unity Connection
4.8 Configure Cisco Unity Connection video features
4.9 Troubleshoot Cisco Unity Connection

5.0 Configure Cisco Unity Express Using the GUI 10%
5.1 Integrate Cisco Unity Express and Cisco Unified Communications Manager Express
5.2 Configure Cisco Unity Express system settings
5.3 Configure call routing options
5.4 Configure auto attendant
5.5 Configure account policies, subscriber classes of service, and subscriber templates
5.6 Import user accounts into Cisco Unity Express from Cisco Unified Communications Manager Express
5.7 Troubleshoot Cisco Unity Express

6.0 Implement IM and Presence Solution 18%
6.1 Describe the function and operation of Cisco Unified IM and Presence
6.2 Describe Cisco Unified IM and Presence solution components
6.3 Describe the Cisco Unified IM and Presence solution communication flows
6.4 Configure Cisco Unified Communications Manager for integration with Cisco Unified IM and Presence
6.5 Troubleshoot Cisco Unified IM and Presence


QUESTION 1
Refer to the exhibit.


Which statement about the jabber-config.xml partial output is true?

A. 10.255.10.10 is the LDAP server address.
B. The client connects to the directory server by using SSH.
C. 10.255.10.10 is the Cisco Unified Communications Manager IM and Presence Service address.
D. The client connects to the directory server by using HTTPS.

Answer: D


QUESTION 2
Which parameter is used to accommodate the local dial plan in Cisco Unity Connection when the Voice Profile for Internet Mail location is configured?

A. Remote Phone Prefix
B. Simple Mail Transfer Protocol Domain Name
C. IP Address
D. Display Name
E. Dial ID
F. Route Patterns

Answer: A


QUESTION 3
Which four configurations should you enable on Cisco Unified Communications Manager for integration with Cisco Unified Communications Manager IM and Presence Service? (Choose four.)

A. Enable Cisco CallManager service
B. Enable Cisco TFTP service
C. Enable Cisco CTIManager service
D. Enable Cisco AXL Web service
E. Enable Cisco CARWeb service
F. Enable Cisco Extended Functions service
G. EnableCisco Instant Messenger service
H. EnableCisco Unified Presence service

Answer: A,B,C,D


QUESTION 4
The UDS for contact resolution is enabled in the service profile configuration of the Cisco Unified Communications Manager. Which action can you execute with your Jabber Desktop?

A. modify users
B. search users
C. change users
D. delete users

Answer: B


QUESTION 5
On Cisco TelePresence Management Suite, which two call control devices are supported for call control and setup? (Choose two.)

A. Cisco Unified Communications Manager Express
B. Cisco TelePresence Video Communication Server
C. Cisco Unified Border Element
D. Cisco Unified Communications Manager
E. any SIP-capable call control system

Answer: B,D

 

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